Kind Dining® is my life’s work and passion!

My name is Cindy Heilman and I run a company called Kind Dining®

 I work with aging services communities that want to transform their community culture, create a community of belonging, and deliver an exceptional dining experience for their residents at every meal.

In addition, I coach select professionals on our Kind Dining® philosophy and provide the tools, now online and on-demand, that make learning stick and help people put insights into action.

In fact, I wrote a book, “Hospitality for Boomers”, on how to attract residents and keep good team members.

 As a result of my work, clients often share that they appreciate our relationship and value the outcomes this training brings to their organization. Their staff has a new sense of purpose, get along better, stay longer, and keep their focus and energy on what matters most.

In my free time, I love walking trails in the Pacific Northwest, cheering on my favorite local soccer team, the Portland Thorns, and enjoying my latest hobby, growing Dahlias.

Cindy Heilman MSFN, NDTR, FAND

My lifelong dedication to hospitality and nutrition shines in my passion for enriching meal times for older adults, and staff serving meals.

Through my graduate research, I recognized the relationship between improved training of serving staff and a respectful dining experience in aging services communities.

My unique background in restaurant ownership, hospitality, healthcare food service, working as a Dietetic Technician Registered and as a Healthcare Specialist at SYSCO Foodservices, led me to the development of my exclusive program that improves relationships and lives of aging residents through the dining experience. 

Professional Recognition & Membership/Activities

Professional Recognition

  • At Large Delegate: Dietetic Technician: American Dietetic Association 2010-2012
  • Award for Excellence in Dietetic Technology 1999: American Dietetic Association
  • Recognized Dietetic Technician of the Year 1998: Oregon Dietetic Association

Professional Membership/Activities

  • Honors Committee Member:  2009-2010: American Dietetic Association
  • Fast Track Candidate National Speakers Association (NSA) 2009-2010
  • Member Education Committee: Making Oregon Vital for Elders (M.O.V.E. coalition)
  • Member Oregon Dietetic Association, Oregon Consulting Dietitians
  • Past Board of Directors: Oregon Health Care Association (OHCA): Business Partner Rep: 2003-2008

Our goal at Kind Dining® is to:

√ Create a community of belonging 

√ Reduce the epidemic of loneliness and isolation; and

√ The feelings of not belonging that were exacerbated by COVID.


By improving the dining experience and training options that fit your needs, schedule and budget.



Call Direct