Are Your Servers Full of Hospitality?

Are Your Servers Full of Hospitality?

Hospitality Made Easy Growing up I was fortunate enough to interact with guests at our dinner table often. I learned naturally how to enjoy and extend hospitality. Later when I was a food service director I realized that others were not so lucky.  I saw that my...

read more

From Hassle to Hospitality

The best experience you can give your residents is the employee who loves to come to work every day. This is the result of taking the hassle out of the hospitality you offer. Encourage all of your employees to become friendly with each other, to work as a team,...

read more
Kind Holiday Dining

Kind Holiday Dining

Now is a good time to pay attention to particulars that may arise with the holidays coming up on the horizon. Seniors often prefer inviting family and friends to the community instead of breaking their routines by going out. This proved to be true when an informal...

read more
Holiday Truth

Holiday Truth

Kind Dining Six Truths are especially important during the end-of-the-year holidays beginning with Thanksgiving. Truth #3 teaches that residents will appreciate being served by positive thinking staff during this joyous season. This bringing warmth to the table® will...

read more

Farm to Table Truth #4

Nutrition has always been a main concern in any community. Yet there is so much more to nutrition than vitamins and minerals. Kind Dining® training feeds the overall person, addressing the taste that goes into a resident, as well as what they see, hear, and feel. This...

read more
Farm to Table Truth #2

Farm to Table Truth #2

New Regulations, Kind Dining Truths & More The stress on new regulations of participating in the Medicare and Medicaid Service (CMS) programs has arrived. While they extend for three phases, phase one’s spotlight, which began November 28, 2016 focuses on food,...

read more
Farm to Table Truth #1

Farm to Table Truth #1

In our series: 6 Truths About Your Business You Can’t Ignore Fresh local food on your table is an old idea made new again! Forming a good relationship is healthy. Forming a healthy relationship with your local farmers is a great way to benefit both of you.  The...

read more
The #6 Truth That You Cannot Ignore!

The #6 Truth That You Cannot Ignore!

Investing in Your Employees is the Most Effective Way to Accomplish Culture Change The company’s greatest asset is its people; people who are now facing change that is happening at the speed of light. Your employees need to thrive in this environment in order to meet...

read more
The #4 Truth That You Cannot Ignore!

The #4 Truth That You Cannot Ignore!

Truth #4 The Individual Resident of this Generation is Different The younger Boomers are filling our communities today. A new ‘help-yourself cart’ on the side of the dining room will not satisfy their desires. Their refined palates want the variety of culture found in...

read more
The #3 Truth That You Cannot Ignore

The #3 Truth That You Cannot Ignore

Truth # 3 The Gap Between Expectation and Service. What makes my husband and I drive 1½ hours to dine at a particular restaurant when there are six good dining establishments within a mile of our home? Answer: the owners and staff will welcome us with sincere delight....

read more
Share What Makes You Proud This Week!

Share What Makes You Proud This Week!

The week of February 6 - 10, 2017 is almost here and that marks Pride in Foodservice Week.  This recognition week applauds nutrition and foodservice professionals and other members of the nutrition services team for their hard work and dedication on the job. We’d love...

read more
The #2 Truth That You Cannot Ignore!

The #2 Truth That You Cannot Ignore!

Truth #2 Mealtimes are the Core of Your Community. Mealtimes are so much more than nourishing the body of each resident. It’s a time to form new, or replenish, the friendships they’ve made in the community and their acquaintance with your servers. Socializing is an...

read more
6 Truths You Cannot Ignore!

6 Truths You Cannot Ignore!

Truth # 1 is a trumpet announcing that your dining room is the best marketing tool you have! It’s the authentic showcase to the public, the foundation of social life in your community. It’s where your residents will break bread with their family and friends during...

read more