Do your food servers set intentions?

Do your food servers set intentions?

Think of when a toddler takes that first important step in learning to walk - setting an intention is the first vital step for your food server to be the best at their job they can be. That intention brings focus to building on the skills they already know, to further...

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How do you see the work you do?

How do you see the work you do?

“How did you come to work in this assisted living community?” Maryann, who is a part-time food server on Spring Break from college, asked Helen. They formed a friendly/mentor relationship since Maryann first came to work and now share a table during their lunchtime....

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Does your food serving team have a high EQ?

Does your food serving team have a high EQ?

Do you know what the most successful companies look for in an applicant when hiring? They seek a person with the combination of skills that enable a person to learn, relearn, and relearn again. We know how rapidly changes are happening in our long-term care...

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Do your employees stay with your community?

Do your employees stay with your community?

A retired friend told me recently how she made an excellent living in the old days, by being a waitperson during the years of raising a family. “I was good at it. My aunt trained me,” she said. “I was pleasant and paid close attention to my customers’ tables without...

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Do your food servers encourage new residents?

Do your food servers encourage new residents?

  Many seniors will decide to leave their present home and make their new and final home in a senior or an assisted living community. This is a lifetime decision and not one that is made lightly. When keeping this in mind, your food servers have the power to...

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Do your employees carry a sense of belonging?

Do your employees carry a sense of belonging?

The human emotion of that “sense of belonging” does not fade away after graduating high school, raising a family, and/or fulfilling a career. It remains with us as long as we breathe. As many seniors choose to shed household ownership responsibilities to live in a...

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